1. Introduction

1.1. Overview of Food and Beverage service

Food and beverage service is an essential aspect of the hospitality industry, covering the preparation, presentation, and delivery of food and drinks to customers in various establishments. It includes a wide range of settings such as restaurants, hotels, cafes, bars, banquet halls, and catering services. The primary objective is to provide guests with quality food and drinks along with exceptional service, ensuring a positive dining experience.